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Returns Policy

Return

All products are checked carefully before delivery. Please let us know your problems by e-mail as any issue cannot be fixed by yourself. We are very pleased and honored to help you have a wonderful shopping time here.

All products from our website could be exchanged or returned within 14 days of receipt. The items should be returned in their original, undamaged packaging condition and in an unused condition. Please note that once your return items are received and found worn or dirty, these items will be sent back to you. Please contact us before you do this, and wait until you get our reply.

Please take care when unpacking and repacking the products, and enclose a paper in the package with following informations:
1. Your name registered on our website
2. Order number
3. Specify the reason for returning the item
4. The email address you use to login to our website

Exchange

The shipping charges, all duties, taxes and additional fees for international exchanges are to be paid by customer, except for the faulty item we ship. Please e-mail us the tracking number once the package is sent out. We are not responsible for returned products lost in the post.

Refund

If any purchased product from this website is found to be faulty,such as incorrect size, color ect, you have the right to return it and claim for a FULL REFUND, also you can require exchange without any extra cost.

Please be aware that shipping fee is not refundable, except that items have been returned because they are faulty.

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